Customer Service

• ❓ FAQs

  Return Policy, Product Exchange, Order Shipment, Cancelling Order, etc.

  View FAQs

•  Track Order or Return Items

  • Order Number *

    (ex: 00001234CEU)
    What's this?

    Locating your order confirmation number

    

    

  • E-mail Address *
  • View Order Details

  • Have a Crocs account? Login to see your orders

    Need help? Detailed return instructions

  We could not find the Order. Please try again.

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•  Contact Us

  View All Contact Options

•  Order Information

  Cancelling or Changing Order, Payment Options, Sales Tax, Redeeming Coupon Codes

  View Order Info

• 📄 Returns

  Return Policy, Credits and Refunds, Return Instructions

  View Return Info

•  Shipping & Delivery

  Shipping Rates, Delivery Times, Shipment Tracking

  View Shipping and Delivery Info

• 🔑 Personal Data Request

  Delete Personal Information, Update Personal Information

  Go to Personal Data Request Form